How To Use AI To Manage Restaurants Efficiently?

Every year, many catering problems are exposed. In fact, this is a problem with the management of the catering stores. Management is especially difficult for chain brand stores. It is challenging to ensure the quality of each store like copying and pasting. In reality, many brands manage these stores through store inspections, but often because the methods and processes of store inspections are not strong enough, the results are always slightly worse.

In fact, whether it is the store inspection process or the management of results, most problems can be solved with digital tools, and using the right tools is half the battle.

Rats Detection
For restaurants, the kitchen is an important place to ensure food safety. Rats are the biggest enemy of all restaurants. They may not only contaminate food but also spread diseases, causing immeasurable losses to restaurants. Their presence will undermine customer trust, affect the reputation of the restaurant, and even lead to penalties from the health department and business interruption. Therefore, timely detection and treatment of rat problems is crucial to maintaining

Store inspection devices have a built-in AI visual recognition system that can monitor the kitchen area 24 hours a day. The system can identify the activities of rats. Once abnormal movements are detected, such as rats appearing, the system will immediately send an alarm message to the store manager. The store manager can take quick action and arrange for professionals to capture and clean up the rats to ensure the hygiene and safety of the kitchen environment.

Restaurant managers or other authorized persons can also clearly see the operation status of each area of the kitchen in the system, and view the dynamics of each link such as raw material washing, cutting, cooking, tableware disinfection, stove cleaning, etc. in real-time. When the kitchen does not meet the requirements of the headquarters, the camera will automatically record the picture, and the system will push the picture to the relevant personnel in the form of an alarm message to remind them to make corrections.

Staff Uniform Detection
The image of employees represents the image of the restaurant brand. The dress code for chefs in the kitchen is also strict. However, the store manager cannot keep an eye on every employee and ensure that everyone abides by the dress code, which may affect the customer’s dining experience.

Our system can help store managers and inspectors monitor whether employees’ attire is in compliance with regulations in real-time. For example, it can monitor whether employees are wearing hats and masks. When employees behave in a manner that does not meet the standards, the system will automatically report the problem to relevant personnel.

Staff Off-Duty Detection
During mealtime, a person is holding a menu at the entrance of almost every restaurant, welcoming customers with a smile. He or she will guide customers to take a number, take a seat, or serve a cup of tea to customers in the waiting area, making customers feel the attentive service.
However, when the peak comes, there will be no staff to greet customers at the entrance, and those customers who want to know the queue situation will be at a loss. This not only makes the customer experience bad but also makes the restaurant miss the opportunity to retain potential customers.

The off-duty detection function can always monitor whether there are employees on duty in a fixed area of the store. If an employee is away from his post for more than 5 minutes, the system will automatically send an alarm message to the store manager.

OVOPARK has a large number of self-developed algorithm models for you. We can also optimize and train personalized inspection scenarios to improve the accuracy of algorithms. We use our AI store inspection technology to prevent catering brands from becoming the hardest-hit areas for food safety.


About OVOPARK OVOPARK (Suzhou) Technology Co., Ltd (OP Retail) headquartered in Suzhou, China, is a national high-tech enterprise. Since our establishment in 2016, we have been committed to revolutionizing technologies for diverse retail store scenarios: people counting, visitor analysis, customer behavior insights, store operation analysis, and more. OVOPARK’s solutions are meticulously designed with a focus on usability, top-tier security, and adaptable scalability. For further details, please visit our website or reach out to us with any inquiries.

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